Had a very good experience with CSR Carmela. The tour guide speaks mostly chinese. If you are not Chinese you will not be able to understand what the tour guide is saying. Most of the passengers were loud and not respectful.
Gary the tour guide was very rude to the customer. He doesn't care if you have a good time or not. He is only there for money. He needs to learn customer service etiquette.
Except San Francisco you don't have enough time to visit the places. We traveled for 6 hours and we visited Santa Barbara for 20 minutes. Overall San Francisco is worth it!
Overall the trip was good. We saw a lot. You must be a punctual person and wake up very early in the morning. The hotel rooms were great. The guide speaks both Chinese and English. Most of the Chinese tourists don't speak English. The bus d..river was Chinese and didn't speak English. He was a great guy. He drove from 5:30 am until 9:00pm where we were dropped off. He was exhausted. The bus was kind of an old one. I wish the tour guide was more helpful to the tourists.Read full review
The tour was awesome. It was a pleasant ride to many of the attraction spots. Only thing was little bit issue when the tour guide took us for lunch or dinner. Accommodation could have little better.
100% Our guide was fantastic, making sure everyone was comfortable and informed.
By: Anonymous | Sun Nov 05, 2023 at 12.00 AM
This tour took us to some of the most iconic parks in the U.S., and each one was spectacular! Zion’s towering cliffs, Bryce’s otherworldly formations, and the sheer scale of the Grand Canyon—just incredible.