The best part is, it has covered all beautiful places only in five days and at the same time it was not so hectic. But I was not satisfied with the tour guide. His information was not very effective and his English was not good.
Jesse was enthusiastic to show us the best of Canada. He was able effectively looking after English and Mandarin speaking tourists. He showed down the vehicle for us whenever there is an animal sighting. Thanks to him, we took photos ..of a black bear crossing and a mother grizzly with her cub by the roadside.Read full review
By: SHAKEEL IMTIAZ MIRZA | Wed Jun 12, 2019 at 07.41 AM
pickup guy was very rude to us , once we met him next day
we cannot expect such rudeness from a employee of such a good company , actually he forgot that he picked up previous day , and got
very angry with us , understanding we are some.. else
entire tour was outsourced to local company , calgary tours which we were not aware
all schedule was not preplanned , and decided on the day of travel
each day
as itenarary changed , last day schedule became first day , and first day became last day
so if we have to meet some local friend we were unable to do so
missed ice crawler reservation as till last day tour guide was not sure
what time we will reach there ??/
always try to insist all activities through tour 4 fun , whi were charging very high as compare to online ratesRead full review
Tour guide Mr.Ren is knowledgeable
the history of our tour sites,Yoho National Parks & history of the park & Alberta Province. He is up to date of Canadian current events. Very well organized & considerate for the guests.
Tourguide & driver...Mr. Jia Ming Li is professional,friendly,courteous & knowledgeable with history of Alberta Province,Calgary City,Banff City,National Park,all tour spots & current events of Canada.
He deserve recognition from the Compa..ny. Job was well done Read full review
Decent accommodation at Calgary for the prices charged, although they were located near the Airport and hence moving around the city was a bit difficult. But we still managed.
However the tour bus service was good being spacious and comfor..table. Our tour guides were also nice people.
Regular snack and loo breaks were provided. Although, a bit of extra time could have been provided at some places like Johnston Canyon, for example.
The money charged in cash by the guides, at the end of everyday in the name of tip/service fee is a bit ridiculous - as we can't find a proper reason why it would be mandatory and not included in the total package price paid upfront.Read full review
One of the worst tours I have ever taken .I paid a way lot of money just for accomodation and transport.my trip did not even include the ticket prices for Banff gondola and Icefield .the customer service agent was so rude and hang up the ca..ll on me.he doesn’t know how to talk to a customer.i will never recommend this tour to anyone.Read full review
The place is amazing. 5 stars just for that. The tour itself is a different story. In a way, I kind of known what to expect. But experiencing it firsthand made me think that there is room for improvement. The tour catered to the Chinese tou..rists, which is fine. Buuuut, there is a good amount of tourists that are not Chinese who is also paying good money for this. Why not bring in a more English proficient Chinese speaker tour guide. There was a lot of miscommunication. Like pertaining to times, itinerary, etc.!
Also, being in a tour, you are pressed for time. I wish that they could've scheduled stops more efficiently because there were stops that were so picturesque and beautiful and you’re only given 15 minutes for it. And there are stops that don’t need to be 30mins.
But overall, it wasn’t that bad.Read full review
Very well organized trip!! There was a lot packed into one day which made the trip worthwhile for the cost. The weather was great and the sights were amazing!! The group was small which was also a plus.