Vicky and Evan was an amazing tour guid. Evan was an smooth driver with the perfect speeding. Vicky did an outstanding job showing the country and explaining the history. GREAT SERVICE overall!!!!!!
By: RICARDO CASTILLO | Fri May 24, 2019 at 11.14 PM
Excellent tour, from the reservation process to completing the tour. I just have to point out that it is necessary to be notified in advance if there is any activity that can not be done, since we arrived at the American side of the waterfa..lls and we could not use the boat for administrative matters, which do not correspond with the agency, however I think they should have informed us in advance. For everything else I must thank them for the responsibility they were with us in everything else. Highly recommended.Read full review
Easy to book and upgrade at late notice to the helicopter ride. Pickup, transfers and flights seamless. This tour is fabulous when you get to see and do everything you pay for. The tour guide is very quick to say "no time for that". We foun..d this unacceptable and had to insist that we do the boat and helicopter ride that we paid for. His translation from Spanish/Italian to English caused confusion at times. There is very little commentary on the tour regarding history of the area etc. If he spent less time fluffing around wasting time, there is time enough during the trip to do everything twice over. Would recommend the guide reads this feedback and improve, he may get more tips without having to push for one.Read full review
By: Dianne Elizabeth Lowe | Sun May 19, 2019 at 01.11 AM
The experience was amazing and our tour guide was very thorough with both his knowledge of our tour and the area we were visiting, but very patient with our diverse tour group...
We had 2 Aussies
2 Pommies
2 Mexicans
3 Germans
3 Italians
By: Syed Aemad Mehdi | Fri May 17, 2019 at 01.39 AM
I could only do the US leg of the tour. I should have been told beforehand that the tour includes a trip to Canada and that I won’t be able to go there (and be on my own without the group).
The tour guide did his best to facilitate. But ..i feel I should have been informed beforehand, or have an adjusted (lower) fee because I was missing half the experience.Read full review
By: NISHIKANT PURUSHOTTAMRAO GAWAI | Sun May 12, 2019 at 05.13 PM
Expectations excelled and surpassed.
Truly professional and high standards of service.
Tour Guide BEN was exceptional. He made the tour very very comfortable. My family found him very very helping, supportive.
Found him very knowledgeable.. when describing about events, places, & historic monuments. Communication was clear and superb. He fas demonstrated great skill in handling people /groups .
Choice of restaurants, good and hotels was superb. We enjoyed good and delicious varieties of Chinese, continental, and French good.
I thing BEN is highly capable , talented , intelligent . He fas demonstrated great skill in handling people /groups and has raised the bar of service standards and added great value to the brand of the company. I thing he is asset to the company deserves much more higher responsilities. My family wish him very best of luck.
Warm Regards
Nishikant P GawaiRead full review