By: Serdar Faruk SOYLER | Tue Jul 09, 2019 at 02.11 AM
We have encountered two kind of Tour guide and busdriver.
You will understand what I mean when you read my comments.
Our tour guide Mr.Winter and bus driver Mr.Minic were excellent(7 days east Canada tour)
Only I did’nt like; Tours4fun d..irected me first day an hotel.The guide was not there.I had to contact with the tour guide.Another tourguide took us from the hotel following morning .And we went another place to join to main group.Our guide arranged a hotel on 05 July at the and of East Canada trip and following day we were transferred another group.I sent an E-mail your customer service related to this split and requested an explanation.I did’t have a proper response.
Also our tour guide Mr. Jerry Ma and bus driver for Niagara tour were not enough good.The tour guide was inexperienced.He could’nt controll the group.The driver was just about the sleep on the way back.He was driving un safe.
The bus just passed 100m away from my hotel on the way back to TORONTO airport.I kindly requested from our tourguide to drop off me there as I had 4 pieces luggage becauseoff overseas flight.His response was very strange.He told me that he couldnt pass my desire to driver and I had to tell mysellf my desire the driver.That was vey rough approach
My strong advise; please make detail explanation step by step your customer.The passenger has to know what he will experience.I digged to learn all details.
Any way thanks for everything.Read full review
El tour esta hecho para personas asiáticas, con idioma diferente al Inglés, que fue el que se ofertó por parte de Ustedes.
Es necesario que aclaren a que personas va dirigido el tour, pues el que tomamos claramente tenía un perfil asiá..tico. Eso influye en el idioma, comidas, intereses, etc.Read full review
Ben our guide was very informative, the bus driver Vern was always professional but so helpful and quite funny.
The activities were smoothly run and highlights. All hotel rooms were clean, and spacious. The first an last day were long driv..ing days but necessary.Read full review
Los lugares que conocí, fueron increibles, pero el tour medio chafa, para empezar, yo lo compre para que mi tour fuera en inglés y oh, sorpresa, el 99% de las personas eran de China, el idioma que 90% se hablo, fue Chino.
La guía turist..ica IRIS, fue grosera cuando le pedía que hablara en ingles, el tour lo dio 90% en Chino y 10% en ingles porque yo le preguntaba.
MALA EXPERIENCIA CON TOURS4FUN!Read full review
Our guide was Carrie, most professional, spoke English well and transitioned between Mandarin and Cantonese and English with ease. She was strict but that enabled us to see all she was able.
The first day and forth day were long driving da..ys but that was to be expected. There were plenty of comfort breaks. The last day our guide was Jeff and he ensured we covered all the Niagara sights.Read full review
By: Yasmin Soberanes | Sun Jun 23, 2019 at 07.49 PM
xcellent tour!,
the tour guide makes it very smooth and nicer. Our tour guide, kris zhang was very responsible, professional, helpful and kind all the time. Also, was very professional. Our hotel accommodation was more than expected, n..ice room The tour accomplish all they promoted at web page. Definitely I recommend it!Read full review
By: Osama Bin mazhar | Sun Jun 16, 2019 at 08.48 AM
It was a decent tour. Very short time though for all attractions. Nonetheless you will get the glimpse of all locations . Neville is s great guide. Important to note that this is operated by Chinese tour so you will find mostly chinese on t..he trip . Food included / restaurants visited are chinese too so you may choose your own restaurant during that time at a nearby location .
All in all it was a nice trip. We have enjoyed though tiring a bit due to packed itinerary which is understandable.Read full review
The booking experience was moderate as we didn't get any informations after payment until 2 days before the tour. Anyway, it was perfectly organized and Edoardo, our guide did a fantastic job. We can recommend this tour to everybody.
Loved being a part of a small group. Easy to move along without waiting for numerous people. Our driver and guide were so friendly and knowledgeable. Would recommend this tour to anyone.
My experience started off not good. I had sent previously all my flight information for the pick up and it was confirmed by tours4 fun. Close to the trip I emailed again for a second confirmation of the pick up and it was confirmed. As I ar..rived at the airport there was nobody waiting for me there. I emailed tours4fun telling them what happened and they emailed me back with a number to call. As I call, they said they didnt have my information and that the driver was going there within 40 minutes. The driver Kenny was very nice though. He took me to the hotel and took care of the check in process to later tell me that I had to pay CAD 7 per person for the pick up which I had believed that it was a free service. The site wasnt very clear that I had to pay for it since it was clearly stated that it was a free service. Well this was my start.
From the second to forth days, the tour was good. Very intense, not much time to see the attractions but we were able to see a lot.
Carrie was THE BEST guide ever. Very caring and nice. She showed a lot of knowledge with the attractions and was very aware of the passengers and organized. The driver John was very nice.
I dont eat Chinese Food and the only option of all meals was Chinese Buffet with no option around the restaurant. So I was stuck with it. With and expection of the last nite that we had a French Dinner with was amazing.
On my 5th day, my tour was locally in Toronto with Joyce. Joyce was super nice, sweet and knowledgable. The guide makes all the difference, she was very friendly trying to accomodate me with my food. We had another Chinese Buffet for lunch, I couldnt take it anymore and again with no other option around. I had purchased a salad the day before and that was what saved me. The driver for this day needed more people skills.
Overall I liked it but no Chinese Buffet for me ever again.Read full review