By: Dan Li-Dunford, Peter Dunford | Wed Jul 24, 2019 at 11.28 PM
We enjoyed our tour in general. The places we visited were very interesting and eye opening. The hotels were all clean. Food arranged were good. The tour guy Kevin is professional and knowledgeable. We learned much new information from him ..along with the tour. Kevin was also very helpful and efficient. We were very impressed by his professionalism.Without his knowledge, the visits would have been different.
Angela was also a very good tour lady. We enjoyed Niagara Falls trip with her. She worked so hard and looked after all of us very well.We were impressed by her problem solving skills,experience and the ability of dealing with changes.
The only constructive opinions I would like to raise are that we paid for 5 day trip but actually, it was actually a 4-day tour rather than a 5-day one as advertised. We did nothing in Toronto after being picked up in the afternoon and was stuck in the hotel which was so far away from anywhere else and we had nothing to do for all afternoon. Breakfast could have had more variety although it was packed. We would love to have a walked in Kingston but we just sit on the coach instead.Read full review
I would suggest that the Tour guide has to be fluent in English since the tour doesn’t only cater to Chinese.
Also during lunch time, do it near a place where there are lots of restaurant options, not just near Timmis or Mcdo. The tour gu..ide is obviously do a lunch reservations on Chinese resto where they can earn tips and doest care about the area if it has other restaurants.
Also please give the guests the time to eat or buy breakfast before heading to scheduled tour.Read full review
They charge14$/person/day in addition to the tour fee BUT;
The driver didn’t know the directions and how to use the navigator at all the tour guid was navigating for him all the time and many times the drive was about to miss the exit and.. then he had to make sudden moves which put all people lives in risk, at least twice we were so close to have a huge accident and the bus stopped at the very last second!! Because of his sudden use of the break when I got out of bus I had pain at my back and neck!!
In addition to that at the second night the tour guid and the driver lost each other while some of us were in the bus (including myself) and some were still following the guid!
Them the driver and the guid got into an argument and were shouting and arguing for more than 30 minuets! And at some point another guid from another bus had to get involved!!
The guid was very rude he treated adults aa if we were naughty children in a boot camp
On the third day although he asked us to be by the bus at 1:30 he called me at 1:27 threatening that the bus was living!
This was the worst experience for me as a vacation!!having to watch and here them shouting !
Even when I mentioned them they are bothering the passengers they didn’t stop!!
Not satisfied with the tour service at all!!!Read full review